Pratidhwani Music Academy Privacy Policy

At Pratidhwani Music Academy, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or interact with our services. Please read this policy carefully to understand our practices regarding your data and how we will treat it.

Effective Date: December 25, 2025

Information We Collect

Personal Information

Name (e.g., first name, last name)

Email address

Phone number

Mailing address

Payment information (e.g., credit card details, billing address)

Course preferences and enrollment details

Any other information voluntarily provided by you through forms or communications

Non-Personal Information

IP addresses

Browser type and version

Operating system

Referral sources (e.g., website that led you to us)

Website navigation paths and clickstream data

Time spent on various pages and sections of our website

Usage statistics and other aggregated, anonymized data

How We Use Your Information

At Pratidhwani Music Academy, we are committed to protecting your privacy. This section outlines the various ways we utilize the information collected to provide, maintain, and improve our services, ensuring a secure and personalized experience for all our users.

To provide and manage our services: We use your information to operate, maintain, and provide all features of the Pratidhwani Music Academy platform, including course enrollment, scheduling, and access to learning materials.

To improve user experience: Data collected helps us understand how you use our services, identify areas for improvement, and personalize your learning journey, making our platform more efficient and enjoyable.

For communication and marketing: We may use your contact information to send you updates, newsletters, promotional offers, and other information related to our services, based on your preferences.

To comply with legal obligations: We process your information when necessary to comply with applicable laws, regulations, legal processes, or governmental requests, and to enforce our terms of service.

Data Sharing and Disclosure

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, information technology, and customer service. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

Pratidhwani Music Academy may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, act in urgent circumstances to protect the personal safety of users of the services or the public, or protect against legal liability.

In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

We may share your information with other parties when we have your explicit consent to do so. This will always be clearly communicated to you at the time of collection or before sharing, allowing you to make an informed decision.

Please be aware that our website may contain links to third-party sites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security and Retention

Security Protocols

Pratidhwani Music Academy employs robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We utilize industry-standard encryption protocols, including SSL/TLS, to secure data transmission. All sensitive information is stored on secure servers with restricted access.

Our security protocols include regular vulnerability scanning, firewall protection, and intrusion detection systems. Access to personal data is strictly limited to authorized personnel who are trained in data protection and bound by confidentiality obligations. Multi-factor authentication is enforced for administrative access to our systems.

Data Retention Policy

Pratidhwani Music Academy retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period varies depending on the type of data and the context of its use.

For example, registration data is typically retained for the duration of your active enrollment and for a period thereafter to facilitate re-enrollment or address inquiries. Financial transaction data is kept for a period required by tax and accounting laws. Non-essential data that is no longer needed will be securely deleted or anonymized. You have the right to request deletion of your data, subject to legal and contractual obligations.

Your Privacy Rights

At Pratidhwani Music Academy, we are committed to protecting your privacy. This section outlines your rights regarding your personal data and how you can exercise them. We aim to be transparent and empower you with control over your information.

1. The Right to Access

You have the right to request copies of your personal data that we hold. This allows you to verify the lawfulness of the processing.

2. The Right to Correction

You have the right to request that Pratidhwani Music Academy correct any information you believe is inaccurate or incomplete.

3. The Right to Deletion

You have the right to request that Pratidhwani Music Academy erase your personal data, under certain conditions.

4. The Right to Restrict Processing

You have the right to request that Pratidhwani Music Academy restrict the processing of your personal data, under certain conditions.

5. The Right to Data Portability

You have the right to request that Pratidhwani Music Academy transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. The Right to Object to Processing

You have the right to object to Pratidhwani Music Academy’s processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us at:

[email protected]

Changes to This Privacy Policy & Contact Us

Changes to This Privacy Policy

Pratidhwani Music Academy reserves the right to update or change our Privacy Policy at any time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

Mailing Address: Pratidhwani Music Academy, AKS Smart City, P.O. Pahanda, Dist- Durg, Chhattisgarh 490042

Pratidhwani Music Academy

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